It’s a weekday morning, and Shannon is dreading going to the office … again. Like a lot of workers, Shannon doesn’t so much hate the job as she hates her boss. Well, maybe “hate” is too strong of a word, but Shannon is definitely having a hard time with Diane, her new manager. Shannon began...
Published: Jul 01, 2012
Generation Y is now an increasing portion of the workforce, and their motivators are quite different from earlier generations. These Millennials, born between 1980 and 2000, grew up in a land of computers and mobile phones, and what motivates them at work may surprise you. Incenting this group properly will lead to an...
Published: Oct 29, 2015
It’s a given that information is the lifeblood of the 21st century organisation. Organisations that seek the elusive goal of a single view of the customer need first to instil an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. But too many companies find themselves...
Published: Feb 01, 2013
Starting this month, guests staying at the 72-room Henn-na Hotel in Sasebo, Japan, will be checked in by 10 life-like robots and facial recognition software will be deployed to open doors. Starwood Hotels and Hilton Worldwide will allow guests to bypass check in altogether and use their phone or Apple watch...
Published: Jan 14, 2016
The CIPD has been tracking learning and talent development (L&TD) practice since 1998. Now in its fourteenth year, our survey continues to take the pulse of current and emerging practice. Since its launch the survey has identified thecritical factors which shape L&TD practice and policy, such as the transition...
Published: Apr 08, 2014
The paradox of today’s economy is this: Even as unemployment rates linger near levels unseen in a generation, top talent is hard to come by. Anyone who is involved in a hiring function is already aware of this. And in a talent market where it is difficult to find top performers through external recruiting, more organizations...
Published: Aug 12, 2013
The widespread adoption of dedicated Workforce Management (WFM) solutions continues to gain momentum as organisations increasingly recognise that the level of control and visibility needed in managing their workforce resource is rapidly outstripping the capabilities provided by existing HR applications and processes. Unlike...
Published: May 09, 2014
Many companies do not recognise when they have outgrown their legacy system or what benefits can be achieved by implementing a more advanced system. The ERP marketplace is both dynamic and innovative. Management teams should perform a periodic gap analysis to determine whether it is time to upgrade to an ERP such as Sage...
Published: Aug 01, 2011
after two difficult years for business, the prospect for the global economy are becoming to look up, good times may not be here just yet, but many believe the worst is behind us.
Published: May 13, 2013
Few industries are as challenged as food and beverage producers to effectively address the impact of industryspecific requirements and legal mandates on their businesses. Not only must they effectively fill customer orders, manage recipes, control inventory and plan production in an increasingly competitive environment,...
Published: May 01, 2002
Employers are turning to contingent workers in record numbers. Whether they’re called contractors, freelancers, or independent consultants, they make up a growing—and valuable—percentage of the workforce. Freelance, project-based workers are able to develop a more flexible and independent career path,...
Published: May 10, 2013
Accounting and other business systems are packed with useful, and often critical, business information which can be turned to competitive advantage if analysed properly and quickly. A new generation of low-cost business intelligence tools is now becoming available to help midsized organisations do just this.
Published: May 01, 2007
CRM has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to managers, not the reps that use them daily.
Learn how CRM designed for the individual benefits the entire sales organization from increased data quality to more predictable revenue pipelines.
Published: Jan 28, 2016
In today’s world internet users have exceedingly high expectations. They know they have options and can find what they are looking for in a matter of seconds. Online businesses need to know how to deliver the right experiences to customers. This guide explores the challenges and arms you with a powerful strategy...
Published: May 10, 2016