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The Insider's Guide to Better Online Meetings

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If you’ve ever sat through a meeting and felt it was an utter waste of your time, this guide is for you.  It doesn’t matter whether it’s a quick catch-up with a colleague or a regular team get-together: a meeting should be an organised gathering of the right people to serve a...

Published: Sep 07, 2016
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Hrpapers

The Important Role of Safety Incentive Programs

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Every business wants to operate a safe workplace. While some workplaces are more dangerous than others -- a warehouse vs. an office, for example -- most businesses have experienced some sort of accident in the workplace. According to OSHA, businesses pay nearly one billion dollars a week in workers' compensation costs...

Published: Jan 01, 2013
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Sap

Contact Center

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Customers have never been so empowered by social networks and digital connections. Delighting them requires that your customer service organization Customer Service be proactive in understanding their needs and exceeding their expectations.

Published: May 28, 2011
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Hrpapers

employee management

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As the traditional role of HR continues to evolve, one thing is clear: HR pros want to be more productive and involved by handling bigger issues that directly impact the company and its bottom line.

Published: Mar 06, 2013
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Sap

The Customer Journey

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New game, new rules. It did not happen overnight, but it happened. Commoditization and global competition have put the squeeze on nearly every industry. To make matters worse, financial markets have become more demanding than in decades past. Everyone is looking for sustainable growth, but few have found the secret formula...

Published: Jun 08, 2013
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Hrpapers

Health care reforms impact on employers

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On March 21, 2010, Congress passed the Patient Protection and Affordable Care Act (“Act”), which President Obama signed into law on March 23, 2010. The Health Care and Education Tax Credit Reconciliation Act of 2010 (“Reconciliation Act”) amended the Act and added several provisions, on March 30,...

Published: Feb 08, 2012
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Hrpapers

How to create a happy and productive culture

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Only 13 percent of employees around the world are engaged at their work.

Published: Jul 10, 2013
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Hrpapers

Tips for Creating an Employee Attendance Policy

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The costs associated with employee absenteeism can be astronomical. High levels of absenteeism can impact productivity, service quality and employee morale. From an HR management perspective, employee absenteeism and tardiness can be some of the toughest issues to address and remedy. This OnDemand Webinar will help you...

Published: Sep 12, 2013
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Hrpapers

Impacts of the American Taxpayer Relief Act on Payroll

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Impacts of the American Taxpayer Relief Act on Payroll, Copyright ®, All Rights Reserved. 1 Impacts of the American Taxpayer Relief Act on Payroll If Americans were hoping for an end to political theater after the end of the 2012 elections, they certainly got an unpleasant surprise as the country edged closer and closer...

Published: Jan 03, 2013
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Hrpapers

How to Handle an OSHA Inspection

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In this on-demand webinar we will go beyond the basic explanation of how to handle an OSHA inspection. This program will cover specific strategies to effectively manage the process in today’s environment where OSHA citations can cost an employer and its customers thousands of dollars in repeat citations. This on-demand...

Published: Jan 12, 2013
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Sap

Collaborative Invoice to Pay

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Everyone on an organization’s accounts payable staff has important activities to perform that add substantial value – for example, expanding discount capture, driving compliance, or vendor management. In order to free up time for staffmembers to conduct such activities, it is important that accounts payable...

Published: May 01, 2013
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Anaplan

Connecting Plans and Performance: It's a New Day for the Enterprise

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Enterprise Performance Management (EPM) is extending its reach beyond the CFO’s office to automate five critical aspects across the modern enterprise: strategy, plans, budgets, performance, and forecasts.  If you’re ready to get more from your EPM investment, download IDC’s white paper, “Connecting...

Published: Jun 07, 2017
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Infor

Mobility strategies to increase manufacturing productivity Why you need an integrated solution with role-specific capabilities

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Effectively integrate mobility into your manufacturing operations so you can: Monitor performance and margins anywhere, anytime. Receive alerts and critical exceptions from any location. Facilitate collaboration among employees to improve decision making. Give employees access to critical information wherever they work....

Published: Jun 05, 2014
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Hrpapers

Creating an Effective Employee Recognition Program

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Developing a culture of recognition, in which employees are genuinely acknowledged for their contributions is more important than ever - not only to bolster flagging spirits, but as a means to maintain productivity, profitability, and retention of key employees. Whether you're looking to breathe new life into an existing...

Published: Jan 03, 2014
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