Many companies do not recognise when they have outgrown their legacy system or what benefits can be achieved by implementing a more advanced system. The ERP marketplace is both dynamic and innovative. Management teams should perform a periodic gap analysis to determine whether it is time to upgrade to an ERP such as Sage...
Published: Aug 01, 2011
The widespread adoption of dedicated Workforce Management (WFM) solutions continues to gain momentum as organisations increasingly recognise that the level of control and visibility needed in managing their workforce resource is rapidly outstripping the capabilities provided by existing HR applications and processes. Unlike...
Published: May 09, 2014
The Gap Between Vision and Execution
Almost 40% of marketers say their organizations aren’t highly effective when it comes to collaborating with brand/agency counterparts to translate a marketing vision into a targeted cross-channel program. Read the findings in this report.
Role, Responsibility, and...
Published: Jul 01, 2016
Starting this month, guests staying at the 72-room Henn-na Hotel in Sasebo, Japan, will be checked in by 10 life-like robots and facial recognition software will be deployed to open doors. Starwood Hotels and Hilton Worldwide will allow guests to bypass check in altogether and use their phone or Apple watch...
Published: Jan 14, 2016
When it comes to choosing the right Customer Relationship Management (CRM) system for your business, it’s important to understand all the benefits of a CRM system before beginning your selection process. When you launch a CRM implementation, your choices can impact nearly everyone in your company. That’s why...
Published: Feb 01, 2008
In today’s dynamic business environment, every staff member needs the right information to perform their job effectively. From high level executives who determine the strategic direction of the company to customer service agents on the front line who must react quickly to customer issues, when employees have access...
Published: May 01, 2011
Sales compensation has become more sophisticated and critical to a company’s success in recent years, and with the ever-increasing complexities of compensation plans, companies need a dedicated software solution to automate the process.
This book describes several sales compensation management software options...
Published: Nov 10, 2015
Enterprise resource planning (ERP) systems offer much potential to improve your way of doing business. By providing accurate, real-time information throughout your supply chain, an ERP system can help your company be more competitive. Seamless integration of information flows across all departments through a centralised...
Published: Jun 01, 2012
In today’s world internet users have exceedingly high expectations. They know they have options and can find what they are looking for in a matter of seconds. Online businesses need to know how to deliver the right experiences to customers. This guide explores the challenges and arms you with a powerful strategy...
Published: May 10, 2016
Customers are seizing control of the marketplace, being more digitally connected, socially networked, and better informed than ever. What's more, the modern customer journey now spans multiple channels and touch points. This new reality poses challenges for marketers that have invested in technology and processes based...
Published: Sep 01, 2015
The terms “high performer” and “low performer” are firmly entrenched in the lexicon of talent management – and for good reason. High performers are your company’s superheroes and the low performers are a constant management challenge. But what about employees that fall in “the...
Published: Nov 11, 2012
Business experts and analysts love to compare fiscal quarters to those of a football game. So there is plenty of advice out there on how you can “save the game” in the fourth quarter with last-minute sales strategies.
To start winning from the beginning, perform a check-in on your incentive...
Published: Oct 29, 2015
Savvy leaders realize the importance of developing their internal bench strength today to competitively address the organizational demands of tomorrow. In reality, identifying and adopting the ideal components needed to support an integrated performance and learning management process is complex and time-consuming. For...
Published: Jun 08, 2011